Refund Policy

Thank you for choosing Streamly IPTV . We want to ensure your satisfaction with your purchase. Please read this refund policy carefully before making a purchase from our website at [streamlyiptv.com].

Refund Eligibility

We offer refunds on certain products or services based on the following conditions:

Monthly Subscription Plans: We offer a 7-day money-back guarantee for new customers who purchase our 1-month subscription plan. If you have not activated your subscription within the first 7 days of your purchase, you may request a full refund.

Quarterly Subscription Plans: We offer a 7-day money-back guarantee for new customers who purchase our 3-months subscription plan. If you have not activated your subscription within the first 7 days of your purchase, you may request a full refund.

Semi-Annual Subscription Plans: We offer a 7-day money-back guarantee for new customers who purchase our 6-months subscription plan. If you have not activated your subscription within the first 7 days of your purchase, you may request a full refund.

Annual Subscription Plans:  We offer a 7-day money-back guarantee for new customers who purchase our 12-months subscription plan. If you have not activated your subscription within the first 7 days of your purchase, you may request a full refund.

Refund Process

To request a refund, please contact our customer support team at our email address contact@streamlyiptv.com or our WhatsApp number +1(267)874-5199 . You will need to provide your order details and a brief explanation of the reason for your refund request. We will review your request and respond within 3 business days to let you know whether your refund is approved.

Refund Payment

Approved refunds will be processed using the same payment method used for the original purchase. Please allow 5-10 business days for the refund to be reflected in your account.

Non-Refundable Items

The following items are generally non-refundable:

  • Services already provided and consumed.
  • Downloaded or accessed digital content.
  • Products or services purchased from third-party vendors linked to or integrated with our website.

Changes to the Refund Policy

We reserve the right to modify this refund policy at any time without prior notice. The most recent version will be posted on this page with the “Last Updated” date.

Contact Us

If you have any questions or concerns about our refund policy, please contact us using the information provided below.

contact@streamlyiptv.com

Last Updated: [07/23/2023]

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